Maybe your experience will be better. Other various tours are scheduled regularly in French or you can take a custom tour in English (or in 9 other languages) by reservation only. She was young, with darker blonde hair. We explained we wanted to purchase the 3 day pass around town and she escorted us to a clerk. She knew nothing about it, except that they featured wine and it was close to a train station. On s’y sent toujours bien : il fait chaud en hiver, frais en été et l'ambiance est chaleureuse toute l’année. Because of that, it became very difficult for us to find this location, as there are two very similar buildings, on opposite ends of the court square. An entire wall is dedicated to multiple video images of Lyon. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Remember do not forget to book online! When we were in Lyon there was a festival occurring where this office is located. Customer service and customer satisfaction do not appear to be an integral part of their training. Si vous êtes plutôt last minute, vous pouvez réserver directement votre hébergement, visite guidée et activités à votre arrivée, Parce qu'ici il existe des Français sachant parler anglais. Voici les 8 bonnes raisons d'aller rendre visite à l'équipe de l'Office de Tourisme : L'Office du Tourisme de Lyon propose aux visiteurs un ensemble de brochures pratiques sur les hôtels, les restaurants, les boutiques, les monuments à visiter, les événements culturels et sportifs... Toute l'année, le pavillon d'accueil est ouvert 7 jours sur 7, de 9h à 18h. Il propose de nombreuses documentations, des produits touristiques (Lyon City Card, visites guidées, excursions...) et une centrale de réservation. Parce que chaque visiteur est unique, vous recevrez des conseils personnalisés pour que votre séjour soit inoubliable, Parce que vous comprendrez enfin ce que veut dire un « gone », Vous pourrez y dénicher le sésame de la ville de Lyon, indispensable à votre séjour : la Lyon City Card. L'Accueil reçoit, oriente et conseille les visiteurs individuels en visite à Lyon.Il les aide à profiter au mieux des ressources touristiques et culturelles de Lyon pendant leur séjour. I hope to even see the same girl. The interior space is quite upbeat, light, and modern. Site officiel des visites guidées de l’office du tourisme. Copyright © 2004–2020 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. So far after only five days in France, everyone I have previously encountered has been pleasant and surprisingly patient with me and my stumbling French. ), and by the end of our talk she had shown us a great floating restaurant to visit (The Star Ferry) and explained this was a place she and her friend visit regularly. Comprehensive information on Lyon's heritage, cultural and sporting activities, leisure and outings for tourists as well as leisure and business information for tourism professionals. An entire wall is dedicated to multiple video images of Lyon. When we were in Lyon there was a festival occurring where this office is located. Many brochures and informative city guides populate the waiting area. The interior space is quite upbeat, light, and modern. We kept finding the one that is NOT the Office du Tourisme and Google Maps kept sending us down a street away from the other office. There are tons of brochures about attractions in the city, and we were able to plan activities and ask about things we'd be recommended to try by previous students. Fermeture les 1er mai, 25 décembre et 1er janvier. The major thorn in the side of this Office of Tourisme du Lyon is the people behind the counter. Hep le touriste, c'est par là la visite ! Not here, however. Réservation en ligne de votre hôtel, restaurant, loisirs, week-end. We miss Lyon so much. The overall impression is one of a clean and attractive space. J tried to get some help in English, and didn't get very far, so he sent me over to try in French. We visited this tourist office probably once a week the first summer I spent in Lyon (2003). Bellecour, Presqu'Ile, 2ème arrondissement. There are tons of brochures about attractions in the city, and we were able to plan activities and ask about things we'd be recommended to try by previous students. The many festival tents and canopies meant we never saw this office until we were right next to it. It's too bad because I like Lyon, but now there is a blemish on how I feel about the city. In 2004, when my then-boyfriend-now-husband was studying in Metz (though not French), we ended up here hoping to get some advice about visiting vineyards in the area. Visiting this office was crucial for us. Honestly, I didn't get very far either. Lyon along the Rhône and the Saône: boat trips, quays, riverbanks and bridges; The vineyards: Beaujolais, Côtes Rôties, Côtes du Rhône ; Experience Lyon during a weekend exploring the city, and its art of living. The staff can answer your questions, but didn't volunteer much in addition to those answers.#Yelp365 - 188/365, 1 other review that is not currently recommended, .css-12anxc3{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:currentColor;}.css-12anxc3::before{position:absolute;display:block;left:0;}.css-12anxc3::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-12anxc3 svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}28, .css-12anxc3{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:currentColor;}.css-12anxc3::before{position:absolute;display:block;left:0;}.css-12anxc3::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-12anxc3 svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}32. Because of that, it became very difficult for us to find this location, as there are two very similar buildings, on opposite ends of the court square. She was awesome! .css-12anxc3{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:currentColor;}.css-12anxc3::before{position:absolute;display:block;left:0;}.css-12anxc3::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-12anxc3 svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}107, .css-12anxc3{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:currentColor;}.css-12anxc3::before{position:absolute;display:block;left:0;}.css-12anxc3::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-12anxc3 svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}14, Find more Tours near Office du Tourisme de Lyon. Visiter Lyon avec un guide, c’est voir l’essentiel de la ville et explorer les plus beaux sites de Lyon. I know we will be back and when we do this is the first stop for us. The overall impression is one of a clean and attractive space. Learn more. Being college students (not much money and under 25), we didn't want to rent a car, and the woman couldn't get past that. Centrale de réservation Lyon Résa : 33 (0)4 72 77 72 50 resa@lyon-france.com. She set us up on an English walking tour of Old Lyon (which was also fantastic! .css-1o5pw2t{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(187,186,192,1);}.css-1o5pw2t::before{position:absolute;display:block;left:0;}.css-1o5pw2t::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1o5pw2t svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}.css-1o5pw2t:hover,.css-1o5pw2t:focus{fill:rgba(117,114,128,1);}. Because of that, it became very difficult for us to find this location, as there are two very similar buildings, on opposite ends of the court square. We transacted business in French, after all that was the purpose of our being there, and didn't have too many problems. Office du Tourisme et des Congrès du Grand Lyon. Then she sent us to the SNCF office across the square to book our train tickets.In short, this office is probably better for French tourists visiting the area than Americans. We found so much to do and the card was ridiculously inexpensive for all of the great sites we got to see. Find out everything there is to know about the Renaissance district and the famous Lyonnais silk and industry district. A great bronze statue of Paul Bocuse "sits" in the lobby.An innovative, easy to comprehend, numbered waiting system is employed to help people avoid crowding the counter with their pressing questions. She finally recommended the Hameau du Vin. Pity that is my experience in a building dedicated to welcoming newcomers to Lyon! 18 reviews of Office du Tourisme de Lyon "When we were in Lyon there was a festival occurring where this office is located. Booking centre for hotel reservations and show tickets. Centrale de réservation Lyon Résa : 33 (0)4 72 77 72 50resa@lyon-france.com. Anyhow, we found it and were greeted by a very nice receptionist. We visited this tourist office probably once a week the first summer I spent in Lyon (2003). We transacted business in French, after all that was the purpose of our being there, and didn't have too many problems. Three guided tours are scheduled each week in English from March to October. and had a wonderful time. Préparez votre séjour tourisme à Lyon : week-end, vacances en famille, congrès et séminaire. On saura vous dire où aller manger la meilleure andouillette ! Lors de la Fête des Lumières, ouverture exceptionnelle de 9h à 20h. We kept finding the one that is NOT the Office du Tourisme and Google Maps kept sending us down a street away from the other office. Vous êtes sûrs d'en sortir avec toute l’information nécessaire pour profiter de Lyon comme un Lyonnais. She spoke excellent English and showed us a map and circled all the areas of town we should visit. We went on a boat tour, the walking tour, had endless trips on the lift up to the top part of Lyon, visited the Fine Arts Museum, etc. The many festival tents and canopies meant we never saw this office until we were right next to it. This woman (I forget her name) was absolutely wonderful. Voici les 8 bonnes raisons d'aller rendre visite à l'équipe de l'Office de Tourisme : Vous êtes sûrs d'en sortir avec toute l’information nécessaire pour profiter de Lyon comme un Lyonnais. They epitomized the worst in the old reputation of the French as being haughty and impolite. This package includes 2 nights in a hotel, 1 Lyon City Card, and a meal in a traditional Lyon restaurant. The three different agents I encountered on two different occasions were rude and not at all helpful. The signage outside didn't indicate it was the correct office until you were right next to the front. The signage outside didn't indicate it was the correct office until you were right next to the front. We did end up going there for beer and cider (my favorite!)

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